Your First Service: How to Prepare

A little preparation goes a long way. Let us know whether we should bring supplies or use yours, and mention any special instructions for delicate surfaces, unique fixtures, or preferred product types. If you have pets, please share their names and any handling notes so they remain comfortable during the visit. A short note with your top priorities—like focusing on kitchen appliances and bathrooms—helps the team plan the session and deliver results that match your expectations within the booked time.

On the day, a brief walkthrough at the start can set a clear plan and avoid guesswork. You’re welcome to close any rooms you don’t want entered and point out fragile items or areas requiring extra care. After the session, take a quick look around and share feedback while the team is still on site if possible—small adjustments can sometimes be made immediately. If you’re pleased with the outcome, consider reserving a recurring slot to maintain the same standard on a schedule that suits your routine.