Ben Mendez

Standard cleaning is designed for routine upkeep and a consistently fresh home. It typically covers wiping accessible surfaces, vacuuming and mopping floors, cleaning kitchen counters, sinks, and e...

We understand that plans can change. You can reschedule or cancel ahead of time by referencing your booking confirmation and sharing your order reference with support if needed. When rescheduling, ...

Booking with TPH is simple and designed around your schedule. Choose the day and time that suit you, tell us how many hours you’d like, and share any notes about access, parking, pets, and the area...

Welcoming a live-in helper works best with clear expectations and a thoughtful setup. We suggest agreeing on daily routines, task priorities, and communication preferences from day one, as well as ...

We serve most neighborhoods across Dubai and plan routes to balance punctuality with traffic reality. To account for variables like road conditions, parking checks, and building access, we work wit...

Tipping is always optional and appreciated; if you choose to tip, you can do so directly and discreetly after the appointment. Your rating and comments are equally valuable because they help us rec...

If something is damaged during service, please inform us as soon as you notice, and we’ll do the same if our team discovers it first. Sharing photos and a short description helps us assess the situ...

Balcony and window cleaning is approached with caution to ensure everyone’s safety, especially in high-rise buildings. We clean balcony floors, railings, and furniture that are safely reachable, us...

Laundry and ironing can be included when time allows and equipment is available in the home. Please sort loads and provide clear instructions for delicate items, preferred temperatures, and product...

We love working in pet-friendly homes and want the experience to be comfortable for everyone. Please let us know if you have cats, dogs, birds, or other pets, along with any routines that help them...